New room and location - Loved my room with city view. New facilities. Swimming pool on 4th floor and fitness center on 3rd with free sauna and steam-bath . Due to hot weather. We... read more stayed in most of time and room services was helpful / friendly and good
Will stay here again o. Our return visists
6 6 月, 2024
Great food, drinks and service! - We really enjoyed our 2 night stay at Sensory Urban Park Hotel. The staff were very friendly, efficient and helpful. Our room was well appointed with a super comfy king... read more size bed. We dined both nights at the hotel restaurant on the 16th floor with great views over the city, very tasty and reasonably priced food and the best selection of cocktails I have ever seen at a hotel, also very reasonably priced.
I had a great massage while at the hotel. The pool is located on the fourth floor and is completely undercover, with a sauna, steam room, gym and showers/toilets nearby.
Highly recommended!
1 6 月, 2023
Congratulations - Wonderful !
Nice, polite and well trained staff
Good, clean and quiet rooms with effective service
Swimming pool, steam and sauna, great restaurant with new menu and... read more drinks list: really attractive and well done
Nice signature cocktails !
Congratulations!
1 6 月, 2023
A lovely stay - I would come again. - The hotel is in a great central position. The rooms are a good size, modern and nicely appointed. The bed was wonderful with quality linen and pillows. ... read more The bathroom had all the modern amenities and the shower was hot and strong.
The pool area was lovely with plenty of loungers to stretch out on. One small recommendation - the loungers could use some cushions. Breakfast was served in a room with a view - a nice buffet though with limited options for vegetarians.
The staff were wonderful. Some had only limited English but they all went out of their way to make our stay enjoyable.
A lovely stay - I would come again.
1 5 月, 2023
Ok stay - What a chaotic city PP is after SR!
Hotel pickup from airport worked well at $15. But if you use grab or PassApp the cost is closer to $8.... read more Tip: PassApp generally has lower prices for getting around town but doesn’t take foreign credit cards. Grab does accept credit cards so may be more convenient. Both worked really well.
Hotel checkin is was good but less personal than we are used to in Cambodia. Maybe it’s the big city effect.
Our club room is more spacious than the lower rooms (6 rooms per floor vs 8 per floor). Cleaning could have been better, wifi was mostly ok. Air con worked well but was noisy enough that we needed ear plugs at night. The room had a persistent smell of stale cigarette smoke.
Location is a bit hard to tell. The city is so spread out and it’s damn hot. So you’ll probably take a tuk tuk to most places.
The s21 museum is worth visiting and is in walking distance. There are a few restaurants in walking distance. But you’ll want a tuk tuk for the central market area.
Bed was comfortable. Bathroom has a transparent window into the bedroom, thankfully with a blind. The room was cleaned each day but not until about 4 or 5 pm.
Breakfast was ok with cooked to order eggs and a great omelette. The same area on level 16 is a bar/restaurant. It lacks any atmosphere and is short of some items but the beer is ice cold and they serve the best beef lol lak I had in Phnom Penh. (Tender beef and lots of fresh peppercorns.)
Checkout was a slow process because they had to verify that the account had been paid by hotels.com (why couldn’t they do this earlier?) but it worked out fine in the end.
The pool area is under cover so the water is cool / refreshing. It was kept clean. The lounge beds are hard wooden things so not so comfortable for relaxing. It’s part of the gym area and has no bar service.
All in all I get the impression that they are running on minimum staff following covid. The club lounge is closed. It was an ok place to stay but I’d probably research other places if I was to return to PP.
1 5 月, 2023
stunning aesthetic - Beautifully designed hotel, spacious rooms, and a stunning swimming pool area that is outdoor but sheltered from the sun. lovely helpful staff and great gym too. highly recommend. lovely breakfast... read more area on the top floor
1 3 月, 2023
Excellent stay, room could be cleaner, chefs and staff amazing very good at their jobs, I would definitely come back. 👍 - Breakfast Best in Cambodia
1. 10 out 10 for Breakfast great chefs in the kitchen.
2. Bed totally Amazing 10 out 10
3. Could be cleaner 4... read more out of 10.
4. Location 8 out 10
5. Hotel staff 10 out of 10 they where very accommodating
I would definitely come back to this hotel.
1 11 月, 2022
The best experience at Sensory Park Urban Hotel. - I go to Phnom Penh for meeting, and stay at Sensory Park 4nights in room 702. I got a worm welcome start from the old man(security), he help with my... read more bag and escort me to the front desk. The room very nice, clean and comfortable, especially hotel provide iron and iron board. I had great breakfast at the restaurant and great service. Big surprise I see a chocolate cake in my room with wonderful note from the hotel. On check out date 2 staff at front desk very friendly. I will share my best experience ☺️.
1 11 月, 2022
Absolutely wonderful - The booking I had made through Agoda was cancelled by Agoda at the last minute, but Sensory Park was incredibly accommodating by making a direct booking the day before my... read more arrival. The building is new, and the facilities are clean and nicely designed with a modern feel. The room was very comfortable, and I loved the open spaces throughout the hotel. The staff are wonderful, and the breakfast options were also very nice. The location is also perfect to get around anywhere. I would highly recommend this hotel!
1 10 月, 2022